Privacy Policy

Effective Date: 11.01.2025

 

Welcome to Seraphim New York LLC (“Seraphim,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.
By visiting our site or purchasing from us, you agree to these Terms. Please read them carefully before using our website.

 

1. Overview

Seraphim New York LLC operates a digital platform offering modular fashion, design pieces, and creative studio services.
These Terms apply to all visitors, customers, collaborators, and users of our site.
If you do not agree to these Terms, please do not access or use our services.

 

2. Online Store Terms

• You confirm that you are at least 18 years of age or have legal parental consent to use this site.

• You agree not to use our products for any unlawful or unauthorized purpose.

• You must not transmit malware, spam, or any destructive code through our website or related systems.

 

3. Products & Services

• All products and services featured are subject to availability.

• We reserve the right to modify or discontinue any product, collection, or service at any time without prior notice.

• We strive for accuracy, but variations in color, material, and finish may occur due to the nature of handcrafted and modular design.

• Each Seraphim piece is made with care and intention; variations are part of the design’s uniqueness and integrity.

 

4. Pricing & Payment

• All prices are listed in U.S. Dollars (USD) unless otherwise noted.

• We reserve the right to adjust prices at any time without notice.

• Payment must be completed at checkout through our secure payment providers (Apple Pay, Google Pay, Klarna or PayPal).

• Customers are responsible for any applicable taxes, duties, or currency conversion fees.

 

5. Shipping & Fulfillment

• Orders are processed and fulfilled from New York, U.S.A. unless otherwise stated.

• Shipping timelines vary depending on product type, availability, and destination.

• Seraphim is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

• Customers must ensure all shipping information is accurate at the time of purchase.

 

6. Returns & Exchanges

• Due to the bespoke and limited nature of our designs, certain items may be final sale.

• Returns or exchanges are accepted under specific conditions, as outlined in our Returns Policy.

• Returned items must be unworn, undamaged, and sent back in their original packaging within the stated return window.

• Any unauthorized or late returns may be refused.

 

7. Intellectual Property

All designs, content, images, text, trademarks, and materials on this website—including modular concepts, garments, and spatial works—are the intellectual property of Seraphim New York LLC.
They may not be copied, distributed, modified, or reproduced without our prior written consent.

 

8. Custom & Studio Projects

• Custom commissions, installations, and collaborations are governed by individual agreements outlining scope, ownership, and licensing rights.

• All proposals, design concepts, and visual materials remain the intellectual property of Seraphim until explicitly transferred in writing.

 

9. Accuracy of Information

We aim to ensure that all product and service information is current and accurate.
However, errors may occasionally occur regarding pricing, descriptions, or availability.
Seraphim reserves the right to correct any errors or update information at any time without prior notice.

 

10. Limitation of Liability

To the fullest extent permitted by law, Seraphim New York LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the total amount paid by you for your purchase.

 

11. Indemnification

You agree to indemnify and hold harmless Seraphim New York LLC, its employees, directors, and affiliates from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our website.

 

12. Third-Party Links

Our website may contain links to third-party websites or services.
Seraphim is not responsible for the content, policies, or practices of any external sites.
Accessing them is at your own discretion and risk.

 

13. Privacy Policy

Your personal information and data usage are governed by our Privacy Policy.

 

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of New York, U.S.A., without regard to its conflict of law provisions.

 

15. Changes to Terms

Seraphim reserves the right to update or modify these Terms at any time.
Changes take effect immediately upon being posted on our website.
We encourage you to review this page periodically to stay informed.

 

16. Contact Us

For questions, feedback, or inquiries regarding these Terms, please contact us:

Seraphim New York LLC
Email: Concierge@Seraphimny.com
Address: 276 Fifth Avenue Suite 704 New York, NY 10001